Shipping policy
Shipping Policy
Thank you for shopping with Beige Mama. We are committed to delivering your Beige Mama pieces safely and efficiently across Egypt.
Order Processing
* Orders placed on weekends or public holidays may be processed on the next business day.
* We accept both Cash on Delivery (COD) and online payments.
Shipping & Delivery
* All orders are shipped through Turuq.
* Delivery times are typically:
* Cairo & Giza: 2-5 business days
* Other Governorates: 3-7 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
Shipping Fees
Shipping fees are calculated and displayed at checkout before you complete your order.
Order Tracking
Once your order has been placed, you will receive your tracking information or delivery updates from Turuq.
Incorrect Address or Failed Delivery
Please ensure your shipping information is accurate. Beige Mama is not responsible for delays or failed deliveries caused by incorrect addresses, unavailable recipients, or circumstances beyond our control.
Damaged or Missing Orders
If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your package, and we will assist you in resolving the issue.
Contact Us
For any questions regarding shipping or your order, please contact us at:
Beige Mama
Email: beigemamaa@gmail.com
Instagram: beigemamaco